Thank you for your interest in Neon Software's LANsurveyor 5.0. This Guided Tour will show you the main features of LANsurveyor. The demo application is a working copy of the software — you can use it to map and manage of your own network. Because it is a demonstration, you will only be able to launch the demo software 10 times from the computer where you install it. Also, the demo will only run for 12 hours after the map has been completely drawn and a few features such as print and export are not enabled. Otherwise, the demo is a fully functioning version of LANsurveyor.
Installation
Insert the demo disk in the disk drive. Install the LANsurveyor demo application by dragging the LANsurveyor® Demo 5.0 file to your hard disk. LANsurveyor makes use of its own "responder" called Neon Responder. A copy of the responder INIT is found with this demo in the "Install This On MacOS Systems" folder. Install the Neon Responder on up to 20 MacOS systems on your network. LANsurveyor does not need the Neon Responder to build its map, but LANsurveyor can query and manage the systems running the Neon Responder to a much greater extent when installed.
The Tour
1. Build a LANsurveyor map.
a. Double-click the LANsurveyor demo icon to start the application.
b. The AppleTalk zone and TCP/IP address range selection dialog will be displayed. You can then select AppleTalk zones in your network by clicking on them and using the “Add“ button to add them to the list of zones to search. You can select the types of TCP/IP services for which you'd like to search in the TCP/IP section. If you do select any TCP/IP services, you can then specify the IP address range which you'd like to search.
c. Once you have made your search selections, click the “OK“ button. LANsurveyor then begins to build a map of your network.
2. Reading a LANsurveyor map.
When the map is complete, you will notice that your network is displayed using several types of symbols:
• A horizontal line with small boxes on either end represent networks. In the lower left corner you will find the network number associated with the different networks. A single number (100) represents a LocalTalk network number, a range of numbers (200-210) represents an extended network range (for example, an Ethernet or Token Ring network range)..
• An icon represents an end-node or a router.
• The line connecting a network to a device such as an end-node or router represents that the device is directly connected to a particular network.
HINT: If parts of the network in the LANsurveyor map are not physically connected it is more then likely because you have not searched a TCP/IP address range or AppleTalk zone that is between the network parts. Therefore, we suggest that you search IP address ranges or AppleTalk zones that you know to be directly connected to one another.
3. Customize map display.
Once LANsurveyor map is complete, you can change the display of the map to best suit the architecture of your network. Any object can be moved to any position on the screen and all connectivity will be maintained. Networks can be made longer/shorter by clicking the mouse into the box at either end of the network and dragging the mouse in the direction you want the network to grow/shrink. The "Select Connected" feature under the "Navigate" menu is especially useful if you would like to move an entire group of objects all connected to a single network to a new location on the map.
4. Query the map.
You can use your LANsurveyor map to make queries of many features of your network. To make a query of any object on the map, first select the object by clicking on it or by using one of the “Navigate“ menu choices. Then either double-click on the highlighted object or click on the first icon in the LANsurveyor toolbar. Each object, depending on its type, displays different information specifically relevant to that object. The default query also varies depending on what type of object is being queried. Below is an outline of what information is available for each object type. To make a query other than the default, hold the mouse key down on the “Query data“ pop-up menu item and select from any available item in the hierarchical menu.
The LANsurveyor map also supports contextual menus. Hold the Control key down while moving the mouse around the map. While holding down the Control key, click on one of the map objects. A pop-up menu appears with choices of queries appropriate to the object chosen.
5. Zooming.
LANsurveyor provides a zooming mechanism to allow the user to see more of the network on each screen. To display the map at a different zoom level, select the "Zoom" menu item from the "Display" menu, or use the small pop-up menu at the lower left corner of the map. Then select the level of zoom at which you want to display the map from the menu displayed.
6. Creating Objects
You can add objects to the map that you want to keep track of. First, select the object or objects you wish to connect with a new object; then choose the “Create Object“ menu item from the “Edit“ menu. Type in the name of the object in the text box provided. If you typed in the objects IP host name, tabbing into the IP address window will cause LANsurveyor to query your DNS for the IP address associated with the host and will place the information into the IP Address field. This address can be used within the Polling feature described later. Some of the objects you may wish to show are: IP tunnels; Ethernet bridges; hubs; an important UNIX server; etc. Finally, select an icon using the Select Icon button or click directly on the icon.
7. Navigate the map.
You can move around the map using numerous navigational commands located under the “Navigate“ menu item. These commands are particularly useful when you start working with monitoring, polling and reporting features. In particular, you will want to try the “Find Service...“ menu item since it will help you quickly answer questions like, “Who has file sharing turned on” or “Where are all my HP printers”.
8. Polling.
Using LANsurveyor’s polling feature, you can test either AppleTalk or IP devices for responsiveness and ask to be alerted should an error condition occur. To poll devices using IP, you must first install MacTCP or Open Transport on you Macintosh. If you wish to assign an IP address to an AppleTalk device already on the map, you must first select the device(s) and use the "Get Info" item under the "Edit" menu (or click on the second icon in the LANsurveyor toolbar). This will give you a dialog box similar to the one described under Creating Objects. The following applies whether you choose an AppleTalk or IP polling list from the "New Poll List" item under the "Windows" menu:
a. To test individual network devices for their response times, highlight the device or devices you wish to poll (for example, to choose all routers, use the “Select Routers“ menu item in the “Navigate“ menu); then select a “New Poll List“ from the “Windows“ menu item (or click on the fifth icon in the LANsurveyor toolbar). Click the “Add“ button on the polling window to add the highlighted device(s) to the window. Then click the “Start“ button to start polling these devices. You can note the number of packets sent, the percent of packets missed, the average, minimum, and maximum round trip time, and the last round trip time for each device.
b. To be alerted when devices become unavailable on the network, select the “Options“ button at the bottom of the window, then select the item “Can’t contact in ... retries“ to set up an alarm. You can define how many times LANsurveyor should try to reach the device before reporting a problem by changing the number in this box. Set the method you wish LANsurveyor to notify you by choosing one or more options from the “Notification options“ dialog and clicking “OK“. Click “OK“ again in the “Node polling options“ dialog. Then select the “Start“ button to start polling the devices in the window. Notice that you can set up as many polling windows as you wish, each with their own set of notification methods, poll rates, and retry conditions.
9. Reporting.
These are the various reports that can be generated using the items under the "Report" menu:
a. Object List: Creates a listing of all currently highlighted objects on the map
b. Service List: Creates a list of all the AppleTalk services associated with any of the map objects selected and totals the number of objects reporting each service type.
c. Quick Report...: Creates a customized report of map information for all currently selected objects. You can select from the list of "Report Options:" the information you wish to gather fom the currently selected objects. For example, if I wanted to see the list of Services for all my currently selected Macintoshes, select "Services" from within the "Report Options:" list and click the “Generate“ button. This will produce a list with each end nodes Name, Net, Node, and Service data. Note: Information available for reporting is the same information that is available when making individual queries except with reporting, you can get information from many devices at the same time.
d. New Template: Gathers the same information as using a Quick Report. Report Templates not only let you define what information from the map you wish to report on, but also let you specify how the information should be displayed. In addition, Report Templates can be saved and reused to run the same report at a later time. Finally, the spreadsheet format of Report Templates is easily exported to dedicated spreadsheet programs or databases for further analysis. Note: In this demo version of the software, neither the Save or Export feature will work.
10. Service association.
a. You can select alternative icons for display on the map using the “Service Association...“ menu item under the “Options“ menu. To choose an alternative icon, select the service you wish to change from the list, select the “Icon“ button, and choose from the list of icons displayed or select the “Open“ button to choose an icon from any application installed on your Macintosh.
b. You can also change the priority of services as they are displayed on the map. LANsurveyor is shipped with a default service priority which is shown in the service association list. For example, if a Mac has two services associated with it, Macintosh LC service and AFPServer service (AppleShare server), the Macintosh LC icon and name will be displayed on the map and the AFPServer icon and name will not be displayed on the map. You can change this priority ranking to show all AFPServer icons and names associated with any map objects by changing the rank of AFPServer from a high number on the list to a lower number. Highlight the service you wish to change the ranking for and click the “Priority“ button in the “Service Association“ window.
c. You can also associate another application that you wish to automatically launch from your LANsurveyor map. Select the service you wish to associate an application with by highlighting it and select the “Application“ button. Use the dialog box to select the application you wish to have launched from the map. When you return to the map, if the icon for the appropriate service is displayed (eg. its ranking is high enough in the priority list to have it displayed), you can hold down the option key and double-click the icon to start of the appropriate management application via AppleEvents (or highlight the device and click on the third icon in the LANsurveyor toolbar).
11. Launch NCSA Telnet.
LANsurveyor will automatically open up a Telnet session with any device that has an IP address associated with it. To open up a Telnet session, highlight the device you wish to Telnet to and click on the fourth button in the LANsurveyor toolbar. This feature requires you to use NCSA Telnet 2.7b4 (which is included when you purchase LANsurveyor).
12. Launch Netopia's Timbuktu.
LANsurveyor will automatically open a Timbuktu Observe or Control screen-sharing session with any device that it discovered has Timbuktu installed, either MacOS or Windows! To open an Observe session, highlight the device you wish to observe and click on the fifth button in the LANsurveyor toolbar. To open an Control session, highlight the device you wish to observe and option-click on the fifth button in the LANsurveyor toolbar. This feature requires you to have Timbuktu Pro installed on your MacOS system.
13. Launch Neon Software's CyberGauge.
LANsurveyor will automatically open Neon Software's Internet bandwidth measurement utility, CyberGauge, and begin monitoring any device that has an IP address and SNMP associated with it. To launch and begin monitoring with CyberGauge, highlight the device you wish to monitor via SNMP and click on the sixth button in the LANsurveyor toolbar. This feature requires you to have CyberGauge or the CyberGauge demo installed on your MacOS system.
14. Quit the program.
To exit LANsurveyor, use the Quit item under the File menu.
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Please contact Neon Software at 800-334-NEON; or 925-283-9771 for ordering information or if you have any questions about this demo. We would also be happy to schedule a time to review the demo with you on the phone.
